IT Support and Cyber Security for South Wales Businesses
Rapid IT provides 24/7 managed IT support, cyber security and networking to businesses in Swansea, Llanelli, Carmarthen, Cardiff and the surrounding areas.
Stress-free IT, managed by experts
Rapid IT is a specialist business-to-business IT and network service provider. We do more than fix things when they break: we monitor your systems around the clock, check they are ready before your working day begins, and take responsibility for the whole of your IT so you can concentrate on your customers.
Our consultants bring 15 years of experience across SME, enterprise and public sector organisations, and everything we deliver is tailored to what your business is trying to achieve.
Our services
Managed IT Support
Round-the-clock monitoring and a 24/7 service desk.
Cyber Security
Penetration testing, training and expert advice.
IT Security
Firewalls, endpoint protection, patching and audits.
Multi Site Link
Secure connections between offices and remote staff.
Corporate WiFi
Surveyed, designed and installed properly.
Disaster Recovery
Managed backup and tested recovery.
We also provide Microsoft 365 support, Cyber Essentials support, business telephony and VoIP, network installations, cloud hosting, CCTV, digital signage, and specialist services for hospitality and the public sector.
Local IT support across South Wales
IT Support Swansea
Managed IT support, cyber security and networking for businesses in and around Swansea.
IT Support Llanelli
Managed IT support, cyber security and networking for businesses in and around Llanelli.
IT Support Carmarthen
Managed IT support, cyber security and networking for businesses in and around Carmarthen.
IT Support Cardiff
Managed IT support, cyber security and networking for businesses in and around Cardiff.
IT Support Bridgend
Managed IT support, cyber security and networking for businesses in and around Bridgend.
IT Support Neath Port Talbot
Managed IT support, cyber security and networking for businesses in and around Neath Port Talbot.
Why businesses choose Rapid IT
Customer service first
We see ourselves as a customer service organisation before a technology company.
Personal ownership
The engineer who takes your call owns the issue until it is resolved, even when specialists are involved.
Proactive, not reactive
Our monitoring team watches your systems 24/7 and acts to prevent outages.
Plain speaking
Honest advice in plain English, including when the answer is that you do not need to spend money.
Value engineered
Services and products shaped to fit your budget, not the other way round.
Siaradwn Gymraeg
Members of our team are Welsh speakers, happy to support you in Welsh or English.
What our clients say
“Rapid IT installed a VPN to our regional offices, giving everyone access to SharePoint and shared resources without emailing document versions around.”
Douglas Higgins, Commercial Director
“We get a morning check email at 7:30am every day confirming our systems have been checked and are ready for trading. Issues are resolved before our day starts.”
Emily Jenkins, Managing Director
Claim your free 35-minute consultation
Sit down with one of our consultants, in person or by video, and talk through what is and is not working in your IT. No cost and no obligation.
Talk to a cyber security expert
Worried about phishing, ransomware or a client security questionnaire? Book a one-to-one session with a cyber security specialist.